Privacy Policy

Last updated: 19 August 2026

This Privacy Policy explains how Hotel Rekha ("we", "us", "our"), located at N2 Sector, Marine Drive Road, New Digha, West Bengal 721428, collects, uses, discloses and safeguards the information you provide when you visit our website, make a reservation, or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information:

• Contact details: full name, phone number, email address.
• Booking information: check-in date, number of adults and children, room type, and any special requests.
• Communications: messages you send us via our contact form, phone, email or WhatsApp.
• Technical data: IP address, browser type, and general usage data collected automatically when you browse our website.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm room reservations and booking requests.
• Respond to enquiries, feedback and customer service requests.
• Send booking confirmations, updates and, where relevant, promotional offers.
• Improve our website, services and guest experience.
• Comply with applicable legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share limited information with trusted third parties who help us operate our business, such as payment processors or booking platforms, and only to the extent necessary for them to perform their services. We may also disclose information where required by law or to protect the rights, property or safety of our guests and staff.

4. Cookies & Website Data

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control or disable cookies through your browser settings, though some website features may not function properly as a result.

5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

N2 Sector, Marine Drive Road, New Digha, West Bengal 721428
Phone: +91 98300 12345
Email: booking@rekhahotel.com